Refund

Refund Policy

Use this guide from Bentgo to review returns, exchanges, and refunds. This page applies specifically to btntga.shop.

Bentgo: order problems
Bentgo publishes this order problems guidance for customers using btntga.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

refund timing at Bentgo
Bentgo publishes this refund timing guidance for customers using btntga.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Details from Bentgo on eligibility
This eligibility section covers orders and visits through btntga.shop for Bentgo. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What Bentgo customers should know about starting a request
For purchases made through btntga.shop, Bentgo applies the following guidance on starting a request. When requesting a return or exchange, contact us at Support@Btntga.shop before sending the item. Once the request is approved, Bentgo will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How Bentgo handles condition of returns
For purchases made through btntga.shop, Bentgo applies the following guidance on condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

exceptions at Bentgo
For Bentgo customers at btntga.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

How Bentgo handles support
Customers using btntga.shop can rely on the following Bentgo guidance about support. For return or exchange assistance, contact Support@Btntga.shop or 9017058120.

Merchant Information
Business name: Bentgo
Brand name: Bentgo
Email: Support@Btntga.shop
Phone: 9017058120
Physical address: 699 Mount Vernon Ave, Columbus, Ohio, 43203, United States